Shipping & Returns
We offer free shipping on orders of $100 or more.
Free shipping pertains to the contiguous United States. Alaska, Hawaii, Puerto Rico, Guam, Canada and overseas orders will be advised of actual delivery charges. Some oversize items do not qualify for free shipping.
UPS AIR SHIPPING:
UPS 2nd Day & Next Day Air is available for most items. Some oversize items may not qualify for air shipping.
30 DAY RETURN POLICY:
If you need to return an item no RMA is required. Just return in new condition in original packaging within 30 days to the address below. Return shipping is the responsibility of the customer. If an order that used free shipping is returned for refund the actual shipping charges will be deducted from the refund amount.
Moving Flame Candles Returns
412 West 10th Street
Kansas City, MO 64105
Most orders ship the same or next business day. Our warehouse is centrally located in Kansas City, transit times vary from 1 to 4 days. If you need your order for an event on a particular date please order online first and then call 816-595-0480 with the order number.